# Close account requests

Close account request - an option for users to send requests to close their accounts.

It is available in the Account menu when it is allowed for this account: 

<figure><img src="/files/UgvAOHWBcKF904V41ttR" alt=""><figcaption></figcaption></figure>

By clicking the option, the Confirmation screen with the following buttons appears:

<figure><img src="/files/SbStyUwDdb7bIchJFNgO" alt=""><figcaption></figcaption></figure>

By clicking the “Send request” button the request for closing an account is created and the following screen with ability to cancel a request will appear:

<figure><img src="/files/pqVDQGrapEr2yif0ggym" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
While the request is being processed, there are no restrictions on the use of the account.
{% endhint %}

There are 4 possible statuses of the closing account requests:

<figure><img src="/files/uCn35Snaxyh9pYx8VT3g" alt=""><figcaption></figcaption></figure>

* Submitted - request has been successfully submitted;
* Accepted - the necessary actions will be completed shortly and the account will be closed;
* Rejected - request is rejected;
* Cancelled - request is cancelled.


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