Getting started

Logging in to the Mobile application is available via the main login screen:

Enter your valid login and password.

Mark 'Save password' as checked to store your log in credentials into the system.

Select the needed language of the application interface from the drop-down list (the list allows selecting the application interface language independently of the device system language).

Tap the button 'Log in'.

Additional links

At the bottom of the login screen also may be up to two additional links. These links can be used for various purposes, such as account registration or other important actions, depending on the configuration. A custom text prompt may also be displayed in this area.

Changing password

Passwords can be changed anytime from the login screen of the terminal. In order to reset your password, tap the "Forgot" button, which can be found on the right side of the password field. A detailed description of the recovery process is given below:

Step 1: Enter credentials

1. Enter your Login in the Login field;

2. Enter your email address in the Email field. Once both fields are filled, the Next button will become active;

3. Click Next to proceed. A verification code will be sent to the provided email address.

Step 2: Enter verification code

1. Check your inbox for the verification code sent to your email;

2. Enter the code into the Verification code field on this screen;

3. Once the correct code is entered, click Next to continue to the password reset step.

If you go back and return to this step, the verification code field will be cleared.

Step 3: Enter new password

After successful code validation, you will be prompted to set a new password:

1. Enter your new password in the New password field;

2. Confirm it by entering the same password in the Confirm new password field. The Recover button remains disabled until both fields are filled.

If the validation is successful, you will see the message:

Please, note that the password must be up to 128 characters long.

Additional verification

In case you have the 'Additional verification' set up by your administrator, after tapping the button 'Log in' the following dialog window appears:

There are three types of 'Additional verification', you can have one of them:

• SMS one-time pass;

• E-mail one-time pass;

• Fixed pass.

Enter a received or fixed code in the appropriate field and tap the button 'OK'.

The password must be up to 128 characters long.

*Recommended Android version is 8.0 and higher

*Recommended iOS version is 10 and higher