Getting started

Logging in to the Mobile application is available via the main login screen:

Enter your valid login and password.

Mark 'Save password' as checked to store your log in credentials into the system.

Select the needed language of the application interface from the drop-down list (the list allows selecting the application interface language independently of the device system language).

Tap the button 'Log in'.

Changing password

Passwords can be changed anytime from the login screen of the terminal. In order to reset your password, tap the "Forgot" button, which can be found on the right side of the password field. A detailed description of the recovery process is given below:

  1. Enter your Login ID in the 'Login' field;

  2. Enter your email in the 'Email' field;

  3. Tap the "Recover" button and the system will send your recovery key to the specified email.

  4. If you already have a key, then you should tap the "I already have a key" button at the bottom of the screen and skip steps 1-3;

  5. Check your email for the recovery key and enter it in the Key field;

  6. Enter your new password twice (New/Confirm) and apply changes.

Additional verification

In case you have the 'Additional verification' set up by your administrator, after tapping the button 'Log in' the following dialog window appears:

There are three types of 'Additional verification', you can have one of them:

  • SMS one-time pass;

  • E-mail one-time pass;

  • Fixed pass.

Enter a received or fixed code in the appropriate field and tap the button 'OK'.

The password must be up to 128 characters long.

*Recommended Android version is 8.0 and higher

*Recommended iOS version is 10 and higher

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