Close account requests

Close account request - an option for users to send requests to close their accounts.

It is available in the Account menu when it is allowed for this account:

By clicking the option, the Confirmation screen with the following buttons appears:

By clicking the “Send request” button the request for closing an account is created and the following screen with ability to cancel a request will appear:

While the request is being processed, there are no restrictions on the use of the account.

The following deal ticket will also be shown, by clicking on which the status of the request will be shown:

There are 4 possible statuses of the closing account requests:

  • Submitted - request has been successfully submitted;

  • Accepted - the necessary actions will be completed shortly and the account will be closed;

  • Rejected - request is rejected;

  • Cancelled - request is cancelled.

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